January 16, 2004

Dear McMann Mortgage:

I would just like to take the time to personally thank the staff at McMann Mortgage for your assistance in finding financing for my first home. The first time I walked into the office I knew that you werwe going to help me find the lowest rat for my home loan. There was no suprise as to why your company has been in business as long as it has.

 Walt and Linda, you not only worked long and hard at getting me a reasonable rate, but you also took the time to explain the complexities of what you do and why. I felt that you were always a step ahead of the game whenever the lender would call and request more information from me. Every time you had called, sure enough, the lender would call he next day and ask for exactly what you had told me to bring in.


 There was not one time that I felt like just another client or number. Everyone there was very helpful and knowledgeable of what was going on with my account. Your company is a shining example of the way business should be done today. You all went above and beyond the call of duty when did not have to, and because of that, I am now paying a lot less of a mortgage than we had originally thought.

 Linda fought especially hard for me. She fought through all the credit issue, divorce issues, and basically everything else the lender threw at her until someone finally yielded and gave me a reasonable interest rate. I look forward to my next major purchase, because I know that you will all be there for me. 


Your client for life,

C.G.M.

 
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