July 15, 2002

Dear Sir,

Thank you very much for organizing the loan. My family and I are grateful to Rebecca for the efforts sha has put into finalizing the purchase of the home in Orland Park.

Her focus and perseverance must be complimented. Not only could she foresee the problem, but also she was always ready with a solution to resolve it with the consent of all involved. He quality of knowledge about the job and her capability of positive applications are outstanding.

In a service industry, like yours, most people quote the rules or convey mssages. There are a few, like Rebecca, who are willing to get involved into the job and give it a happy ending irrespective of the time and hurdles.

Individuals, like Rebecca, make a difference to the success of an organization.

R.P.